Privacy Policy
-Site Policy – “personal data processing and protection of private life in the field of electronic communications”.
While consulting this web site, data on identified or identifiable people can be processed. The Data Controller is Black Studio Operating Srl, out of Connecticut.
You may choose to restrict your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Shipping Expectancy & Return Policy
Black Studio delivers parcels all over the world via UPS Express. All orders are processed within 3 working days. However, during sale seasons orders might suffer a slight delay due to an excessive amount of orders being filled out. Blackstudiogroup.com will not be held responsible for a delay in shipment caused by weather conditions, international customs issues or any other circumstances beyond the control of Black Studio. Worth of goods will be publicly available on the package’s insert for tax reasons on all orders. Once orders are sent the cancellation of it or a change of delivery address will no longer be possible, please make sure to fill out a correct address when checking out. Once you receive your parcel, you can ask for a return or exchange within 15 days you (or someone you nominate, other than a carrier) received the goods.
Once your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and Blackstudiogroup.com will be completed when we email you that the goods have been dispatched. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of BlackStudiogroup.com.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the Policy.